Guide: How to Calculate Your Net Dollar Recovery From Chargebacks

Go beyond win rates to uncover the true value of your chargeback efforts.
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Calculate your Net Dollar Recovery

Net Dollar Recovery (NDR) provides a more accurate and actionable view of chargeback performance by focusing on actual dollars recovered, not just dispute outcomes (win rates). Doing this takes into account what chargebacks are actually costing youโ€”in labor, fees and finesโ€”and drives holistic decisions that ensure youโ€™re making the right choices and measuring the right things. This guide equips merchants with the knowledge and tools to calculate, interpret, and improve their NDR.

Hereโ€™s whatโ€™s inside:ย 

  • An easy-to-use calculator for determining your Net Dollar Recovery
  • A clear breakdown of the NDR formula and methodology
  • Why win rate alone is a misleading metric
  • Real-world examples of how NDR shifts business decisions

About Justt

Justt is revolutionizing chargeback management. By leveraging unparalleled domain expertise, machine learning, and advanced analytics, Justt ensures fully automated and tailored responses for each case through dynamic arguments. By generating bespoke evidence per dispute, Justt empowers merchants to navigate the complexities of chargebacks with ease.

Our platform optimizes dispute outcomes and achieves high win rates by utilizing A/B testing and additional 3rd party evidence to refine our strategies and improve win rates over time.

Justt generates compelling evidence that enhances profitability regardless of chargeback volume, effectively reclaiming lost funds at scale, worldwide. Schedule a demo today to learn how Justt can handle 100% of your chargebacks with ease.

Download now

About Justt

Justt is revolutionizing chargeback management. By leveraging unparalleled domain expertise, machine learning, and advanced analytics, Justt ensures fully automated and tailored responses for each case through dynamic arguments. By generating bespoke evidence per dispute, Justt empowers merchants to navigate the complexities of chargebacks with ease.

Our platform optimizes dispute outcomes and achieves high win rates by utilizing A/B testing and additional 3rd party evidence to refine our strategies and improve win rates over time.

Justt generates compelling evidence that enhances profitability regardless of chargeback volume, effectively reclaiming lost funds at scale, worldwide. Schedule a demo today to learn how Justt can handle 100% of your chargebacks with ease.

Book a demo with us

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