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Session: Fighting Fraud Amid Chronic Travel Industry Disruption
Date: Wednesday, May 31 | 11:00am - 11:45am
Description: As we’ve seen time-and-again in recent years, the resilience of the global travel industry can be pushed to breaking point with very little warning. Recurring episodes of disruption have had wide-reaching consequences, but among the most perplexing for merchants is the inevitable spike in payment fraud. Using travel disruption as a case study, this session, featuring a representative of online travel agency lastminute.com, will unpack the relationship between external shocks to demand and fraud, and share remedial strategies that all companies can follow.
About Roenen:
Roenen Ben-Ami is an expert in the field of payments and chargeback mitigation. Together with co-founder and CEO Ofir Tahor, he has shaped the company’s product and vision since its founding in 2020. Previously, Roenen led the Chargeback and Merchant Risk teams at the payments service provider Simplex, which successfully recovered millions of dollars a year. He also served for nine years in an elite military intelligence unit in the Israel Defense Forces, attaining the rank of captain and spearheading the creation of an innovative operations department focused on change leadership, human resource development, and risk management.