The modern chargeback platform

A fully automated, AI-based, chargeback solution that lets
you recapture profit, at scale.

Introducing Justt

It’s time to do chargebacks differently.

One powerful platform for everything: chargebacks, prevention and beyond.

Dynamic arguments

Templates alone can’t re-take your revenue. Justt’s ai-based dynamic argument capabilities mass-customize each and every evidence document (aka representment), for the best results. No other company does that.

Always-on

Never miss a deadline, no matter the fluctuations, workforce turnover or rule changes. Justt has you covered whatever your chargeback volume.

Data-enriched

Justt connects to over 500 data points, automatically ensuring the best evidence is always used. With granular A/B testing, Just never ceases to improve.

Insightful & predictive

Justt presents all your chargeback data in one central dashboard, saving time and highlighting action items. Plus, it uses predictive insights to help you plan smarter.

Industries

Recover revenue.
Maximize your bottom line.

Whatever your industry, Justt optimizes your win rates. It seamlessly enriches
evidence documents with the right data & dynamic arguments.

Justt uses tracking codes and return statuses to combat fraudulent return claims.

Justt uses download logs and support communication to combat liar-buyer claims.

Justt uses cancellation policies and cancellation timestamps to combat unrecognized no-show claims.

Justt uses event rescheduling information to combat improper refund requests.

Justt uses payment and usage history to combat invalid cancelled recurring claims.

Justt uses blockchain and wallet IDs to prove crypto disposition and combat friendly fraud chargebacks on crypto on-ramp payments.

Justt uses usage logs and KYC data to combat friendly fraud claims induced by losses.

Justt uses installment data and loan agreements to combat unrecognized installment payment claims.

The industry's best recovery rates

Winning the most means 100% customization,
each and every time

100X more than templates

Every chargeback is unique: evidence, formats, issuers, cardholder information, and more. Templates flatten your arguments and hurt your win rate. Justt customizes compelling evidence per dispute, on an argument by argument level, to ensure success.

We’ll make you shine

Issuer personnel have little time to scan an evidence document (representment); it can be 20 (!) pages long. Justt’s submissions shine in the 2-3 minutes they are read by reviewers.

Dynamic arguments mean superior win rates

Dynamic arguments are continuously adjusted, tuned, and chosen based on industry and merchant-specific learnings - which means your win rates will keep improving.

Expert-driven success

The world's best chargeback technology, powered by world-leading domain experts

Justtees are human, too

As the first company to use AI in the chargeback space, we understand that humans are necessary too. Our customer success team will be happy to share their expertise and build the chargeback process you need, together.

Magic happens when experts & technology work together

Our chargeback domain experts make our technology even better. When the industry changes (e.g. card scheme rules change) our experts adapt the Justt technology core, delivering benefits to all our merchants, at scale.

Stay in the loop,

or go full autopilot

Automation is great, but if you are in need of manual processes or just need to add one last touch, you can do that too with Justt.

Offering

A complete chargeback management platform

Alerts: your chargeback prevention path

Justt offers pre-chargeback alerts and RDR powered by Ethoca and Verifi. This lets you issue a proactive refund, optimizing your chargeback & fraud ratios, and maintaining good standing in your payment processor relationships.

Insightful & predictive

Justt presents all your chargeback data in one central dashboard, saving time and highlighting action items. Plus, it uses predictive insights to help you plan smarter.

Data enrichment

Rich data that’s easy to add, and track

We make the most out of third party data

Justt uses third party data to enrich chargeback representments, including IVD data, shipping data, blockchain data for crypto, and more.

Add merchant data any way that works (API too)

Providing us with merchant data from your systems can increase win rates. We make this as easy as you need it to be: you can go live without adding any additional data, send us weekly CSVs, or add  on a case-by-case basis or simply connect to our API.

Yes, Justt integrates with Adyen

Yes, Justt integrates with

Multiple PSP integrations

No more logging into PSP portals and manually unifying disparate reports from different PSPs. We’ve done the work of integrating into the various PSPs so you don’t have to. What’s more, we present it all to you, live, in Justt’s insights dashboard.
Multiple PSP integrations

The right choice

Working with the world's largest merchants

Enterprise-ready

Justt has the security credentials you need to safeguard both your customers and your compliance.

Fairness matters, too

Justt will charge you only when the chargeback funds are returned to you, the chargeback lifecycle is complete and the funds can’t be taken away. When you win, we win too.

The Justt Blog

Latest Visa Fee Changes as of April 1, 2025

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Chargeback Automation Friendly Fraud Prevention | Justt
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