Simply turned to Justt to automate chargeback management. Thanks to the simple and quick API integration, Justt could quickly replace existing manual workflows and deliver rapid results from day one.

With Justt’s AI powered automation responding to chargebacks on their behalf, Simply no longer has the burden of manual chargeback management. Automated evidence compilation and submission ensure no disputes are missed, and that the best possible evidence is submitted regardless of the number of chargebacks being posted. As a result, Simply can now confidently handle fluctuating chargeback volumes without dedicating additional resources to the cause. Roi and his team now only need to occasionally check the Customer Hub to monitor progress.

“What’s remarkable about Justt’s product isn’t just the technology, though that’s certainly a strength. It’s the deep understanding of the market and industry and the strategic insight into how to win”, Shiloh explains.

Justt’s deep industry expertise in the chargebacks, payments and fraud spaces helps Simply navigate the complex world of chargebacks and payment-service-providers (PSPs). This allows the Simply team to spend less time keeping up with changing industry regulations, while remaining safe in the knowledge that their chargeback disputes will be in accordance with the most up-to-date rules.