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Mastercard Reason Code 4849 Global Merchant Audit Program (GMAP)

Disputeโ€‹

Mastercard

Card Issuer Name

4849

Reason Code

Fraud

Category

Claim

The merchant is listed on the Global Merchant Audit Program. To file under this reason code, the fraudulent transaction should have occurred in the period listed in the Global Security Bulletin.

Cause

The merchant is suspected of fraud and placed under stricter scrutiny.

Response

Cardholders and issuers have 120 days to file a dispute related to the claim against the merchant.
Merchants have 45 days to respond to the claim in dispute.

Steps to Prevention

Stick to Mastercard rules.

Justt

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Justt

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