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Discover Reason Code NF Non-Receipt of Cash from ATM

Dispute

Discover

Card Issuer Name

NF

Reason Code

Service Dispute

Category

Claim

The ATM didn’t disburse the full cash withdrawn by the cardholder.

Cause

Operating a faulty ATM.

Response

Cardholders and issuers have 120 days to file a dispute related to the claim against the merchant.

Merchants have 30 days to respond to the claim in dispute.

Steps to Prevention

Adjust any ATM that’s out of balance immediately.
Reconcile ATM accounts in a timely fashion.
In case of an issue, process reversals or credits immediately.

Written by

Justt

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