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While eCommerce merchants have come to expect the standard fees levied by financial institutions in the event of a chargeback, there are in fact several additional costs associated with a customer dispute. Such variable expenses do not necessarily appear as a direct fee, so they are not as noticeable. Still, they have an impact on merchants' ability to run a business, which means that the true cost of a chargeback is far higher than it first appears.
To find solutions to the growing problem of chargebacks and their negative effect on the profitability of eCommerce businesses, merchants must gain awareness of the hidden costs involved with a customer dispute.
The true cost of a chargeback is far higher than the standard and expected chargeback fees. New solutions that can help prevent chargeback and increase merchants' win rates are needed.
For more information on what Justt can do to help you with chargeback fraud contact us. To learn more about interesting payments topics, check out the Justt blog.
Click here to learn more about the Hidden Costs of Chargebacks and download the full version of this report.