Expert Insights for Merchants

Welcome to the Expert's Blog. Learn all about the intricacies of payment disputes to master the art of fighting chargebacks.
Technology

Chargeback Protection Services – 
What You Should Know

Chargebacks represent a serious threat to any business that accepts credit or debit card payments as they can lead to significant financial losses and tarnished...
May 11, 2022
Business Health

What is a Merchant Identification Number and Why is it Important?

Learn all about Merchant Identification Numbers (MID) and why they are crucial for your business.

by Ronen Shnidman
June 21, 2023
Payments

Understanding Credit Card Authorization Holds: A Comprehensive Guide for Merchants

Dive into the world of credit card authorization holds with our comprehensive guide and learn how they can be used for fraud prevention.

by Orly Amrany
June 20, 2023
General

Everything You Need to Know About Writing A Chargeback Rebuttal Letter

Learn how to craft powerful chargeback rebuttal letters to protect your business and dispute unjustified chargebacks effectively.

by Ronen Shnidman
June 20, 2023
Technology

The Benefits of Digital Identity Verification

Discover the advantages of digital identity verification and how it can help protect your business from fraud and improve customer experience.

by Ronen Shnidman
June 19, 2023
Business Health

Fostering Collaboration Between Customer Support and Payments Teams

Discover the importance of cross-team operations and how you can improve collaboration between payments and service teams.

by Roenen Ben-Ami
June 19, 2023
Events

MRC Barcelona 2023: The Success of PSD2 and the Cost of Safety

Discover the Impact of PSD2 Regulation on eCommerce in our recap from Merchant Risk Council Barcelona 2023.

by Roenen Ben-Ami
June 15, 2023
Business Health

A Guide for Turning Unhappy Customers into Repeat Buyers

Happy customers drive sales growth. Discover how you can convert dissatisfied consumers into happy long-term, repeat buyers.

by Roenen Ben-Ami
June 12, 2023
Payments

Understanding Credit Card Decline Codes

Breaking down the most common reasons for a credit card decline and the corresponding decline codes.

by Ronen Shnidman
June 8, 2023
Business Health

Preventing Account Takeover Fraud: A Comprehensive Guide

Learn how to protect online accounts from takeover fraud with our comprehensive guide.

by Ronen Shnidman
June 6, 2023
Business Health

How Healthy Customer Relationships Improve Bottom-line Figures

Learn how to build healthy customer relationships in a strategic way to stand out, reduce returns, prevent chargebacks, and grow your business.

by Roenen Ben-Ami
June 5, 2023
Payments

Everything a Merchant Should Know About Provisional Credit

Get a complete understanding of provisional credit and its impact on merchants.

by Orly Amrany
May 30, 2023
Business Health

How your customer service team can drive revenue without selling

A holistic approach to chargebacks. Discover how businesses can leverage customer service teams to mitigate chargebacks and retain revenue.

by Roenen Ben-Ami
May 25, 2023
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