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Mastercard Reason Code 4834 Unreasonable Amount

Disputeโ€‹

Mastercard

Card Issuer Name

4834

Reason Code

Interaction Error

Category

Claim

The cardholder claims the transaction amount is unreasonable.

Cause

The merchant failed to communicate the exact transaction amount to the cardholder.

Response

Cardholders and issuers have 90 days to file a dispute related to the claim against the merchant.
Merchants have 45 days to respond to the claim in dispute.

Steps to Prevention

  • Offer the cardholder accurate transaction amount estimates before processing the transaction.
  • Ensure you charge reasonable transaction amounts based on past bills and the services/product offered.
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