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Mastercard Reason Code 4842 Late Presentment (Europe)

Disputeโ€‹

Mastercard

Card Issuer Name

4834

Reason Code

Interaction Error

Category

Claim

The merchant didn’t submit the transaction within the specified timeframe, and the cardholder’s account is now closed.

Cause

The merchant submitted the transaction after seven days after the transaction date, and now the cardholder’s account is closed.

Response

Cardholders and issuers have 90 days to file a dispute related to the claim against the merchant.
Merchants have 45 days to respond to the claim in dispute.

Steps to Prevention

Submit transactions to the issuer within set timelines.

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