The Modern Chargeback Platform

Smarter
chargeback
management
starts here

Justt manages (and wins) chargeback disputes for merchants, regardless of volume and complexity. With its AI-driven dynamic arguments technology and integrations that make your life easy, Justt is the best way to recover revenue at scale with constant win rate optimization

Pre and post chargeback management

Justt covers pre-chargeback alerts, end-to-end chargeback automation and reporting and insights.

Alerts

Keep chargeback rates in check.

Fully automated

100% automation ensures that you will always meet deadlines, even when chargebacks seasonally surge.

Evidence enrichment

With Justt, evidence enrichment comes from merchant data, 3rd party sources, and your systems, with no manual effort.

Continuous A/B testing

Justt granularly and continuously A|B tests arguments.

Dynamic arguments

Justt doesn’t use templates. Every dispute is different so Justt creates optimized representments that are 100% unique.

Reporting and insights

Justt’s dashboards, reports and predictions provide all the data needed to understand and improve chargeback management.

“Now, given that our chargebacks are under control, it’s just another metric for me to look at knowing that I don’t really have to deal with it in any way. It’s all taken care of.”

Gytis Tuminas

Payment Fraud Analyst, Hostinger

“Our partners at Justt are easy to work with and extremely knowledgeable in the chargeback space. I appreciate their approach.”

Ryan O’Connor

Sr. Manager of Finance, Best Buy

“We tried several services for handling chargebacks, but none of them provided a complete solution. Justt was different, offering an all-in-one platform that automates the whole chargeback lifecycle.”

Scott Carter

Sr. Director of Fraud Operation, Affirm

It Justt works

Pre-chargeback alerts

It’s important to manage your standing with PSPs, acquiring banks, and the payment networks. Using pre-chargeback alerts, Justt helps you make the right decisions ahead of time.

Justt collects and perfects your evidence

By integrating with your PSP, dozens of third party data sources, and your own data (if you choose to share it), Justt has instant access to 500+ data points. The system weighs the data against the reason code, PSP, issuer, card scheme, historical data, and more to analyze and decide on the best chargeback representment you can use: which arguments to make, where to place them and more.

Justt builds an ironclad
case on your behalf

What’s your before and after
Justt going to look like?

Dynamic arguments

No two chargebacks are the same. Justt utilizes dynamic arguments, tailoring the evidence and documentation to each unique case from multiple data sources. We also take into account the person making the decision on the issuer side, how much time they have to review the evidence, and what they are looking for.

Continuous tests to improve win rates

Justt uncovers the weaker performing subcategories of chargeback representments (e.g reason code, issuer, PSP, and more). Building on these findings, Justt A/B tests different combinations of evidence– different data points, arguments, designs, and more, until it reaches statistically significant results. It’s much better than testing templates, benefiting all merchants using Justt.

Domain experts at work

Justt’s domain experts stay ahead of industry changes, whether specific sector updates or cross industry updates made by card schemes, issuers, or PSPs. This continuous enhancement of Justt’s core capabilities delivers real-time, industry-specific and merchant-specific solutions with precision and efficiency.

Reporting and insights

Justt provides you with access to the reports and dashboards you need to handle chargebacks efficiently, with all your PSP data, including forecast win rates predictions. No more tedious data collection across multiple portals or providers. Justt one place for all your work.