“If someone needs a hassle-free chargeback solution, [we] definitely recommend Justt.”
“We see Justt not only as a chargeback mitigation solution, but as our partners in navigating the jungle of chargebacks and card processing. Their hands-off solution integrates with our card processor, allowing us to move our focus from the never-ending task of fighting chargebacks to conquering our core business goals.”
“They are a partner in navigating the jungle of chargebacks and card processing.”
Flexible payment options and Buy Now, Pay Later (BNPL) are a non-negotiable part of the modern ecommerce experience. Justt supports 44+ payment services and BNPL providers out of the box. Your business is always covered.
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Proving you’ve delivered the goods isn’t always straightforward. With Justt’s extensive 3rd party integrations, you can take “chasing documentation” off your to-do list - simply provide a tracking number, and we’ll retrieve proof of delivery screenshots from couriers.
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Chargebacks surge when transactions surge. With Justt, you don’t need to frantically train new staff ahead of Black Friday. Justt handles seasonal surges with no decline in quality, giving you time to focus on more important aspects of your holiday sales strategy.
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If your business combines delivery, in-store pickup, and card-present payments, you know that each chargeback is unique. Since Justt uses dynamic arguments, it can adapt disputes to the specifics of each transaction, including one-off and membership payments.
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Get started instantly, with or without sharing customer data.
Respond to chargebacks in seconds, without lifting a finger.
Justt collates all relevant merchant, 3rd party, and PSP data.
Justt chooses the best evidence and tailors responses based on reason code and PSP.
Automated A/B testing that improves your win rates over time.
Team of in-house experts that keep Justt up to date with changing chargeback rules.
Justt is an AI-native solution that automates every aspect of chargeback management – from collecting evidence to A/B testing submissions. Learn more about Justt
Most other solutions are either manual or semi-automated, and would focus on streamlining certain aspects of chargeback mitigation (e.g., by providing templates per reason code). Justt is built as hands-free automation where 99% of the work is handled without human intervention, using AI to continuously learn from previous results and maintain higher win rates than a traditional chargeback team could achieve.
Justt works with several of the world’s largest retailers, either directly or through our partner network. Our customers include Honeybook Simply, and many others.
Justt supports over 40 of the top PSPs out of the box, and can easily be adjusted to cover new ones. Native support includes the most popular retail PSPs such as Shopify. Stripe, Adyen, Paypal, AmEx, and many others.
Best Practices to Deal With Chargebacks Small steps that can make a big difference! It is best practice to have your customer’s active agreement: a checkbox provides the easiest way for your customers to indicate their agreement to the Terms & Conditions. Easily found T&Cs help prevent future trouble. It is recommended that any product […]
As payment networks continue to evolve their fee structures, Visa’s latest round of changes set to take effect April 1, 2025, signals a strategic shift toward incentivizing faster dispute resolution and more efficient processing protocols. These adjustments introduce tiered fee models for dispute management that can impact merchants across various sectors. While these fees target acquirers, […]
