Visa’s Acquirer Monitoring Program (VAMP) is reshaping how fraud and chargeback ratios are calculated, and how pre-dispute tools like RDR, Ethoca Alerts, CDRN, and CE 3.0 on Order Insight factor into your exposure. Getting the balance right between alerts and chargeback recovery is more consequential than ever.
In this session, Roenen Ben-Ami and Sarah Boehmer will break down how to navigate that balance, what the VAMP changes mean in practice, and how to make sure your strategy is keeping pace.
Date: April 30, 2026
Time: 11:00AM ET
Key takeaways include:
How chargeback handling has evolved from manual processes to AI-driven automation, and what that means for your strategy today
How VAMP is calculated, what the current thresholds are, and how pre-dispute tools affect your ratio in ways you may not expect
The common VAMP pitfalls merchants fall into, including over-relying on PSPs to flag when you’re approaching limits
How to determine the right scope for alert tools so you stay compliant without leaving recoverable revenue on the table
Sarah Boehmer
Senior Director, Payments & Chargebacks Strategy · Justt
Sarah brings deep merchant-side experience across chargeback operations and payments strategy, helping merchants translate fees, win rates, and operational realities into practical, ROI-driven dispute decisions. Previously, she led Payments and Fraud Strategy at Super.com, an online travel agency and fintech.
Roenen Ben-Ami
Chief Risk Officer & Co-Founder · Justt
Roenen Ben-Ami is a payments and chargeback industry expert and entrepreneur. At Justt, he has been responsible for the product vision of the company since it was founded. In his previous role at Simplex (acquired by Nuvei), Roenen built the Chargeback and Merchant Risk teams that successfully recovered millions of dollars a year.
