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Mastercard Reason Code 4808 Cardholder-Activated Terminal 3 Device

Disputeโ€‹

Mastercard

Card Issuer Name

4808

Reason Code

Authorization

Category

Claim

An unauthorized transaction was processed at an unattended terminal (cardholder-activated terminal).

Cause

A cardholder used their card at an unattended terminal, but the transaction amount exceeded Mastercard’s set limits. Alternatively, the card used wasn’t valid at the time of the transaction.

Response

Cardholders and issuers have 90 days to file a dispute related to the claim against the merchant.
Merchants have 45 days to respond to the claim in dispute.

Steps to Prevention

  • Stick to Mastercard’s maximum transaction amount limits.
  • Send authorization requests before processing transactions.
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