Event Ticketing

Automated chargeback management for event ticketing

Fight chargebacks from buyer’s remorse, secondary sellers, event cancellations, and more—with Justt’s automated chargeback management.

Turn ticketing transaction disputes into recovered revenue

Tackle ticketing chargebacks with ease – from small conferences to packed-stadium concerts. Justt’s AI handles complex dispute scenarios while you focus on delivering exceptional events.

How Justt wins ticketing disputes

Surface your strongest data automatically

Justt pulls ticket delivery records, scan confirmations, and event data from ticketing platforms, payment processors, and third-party sources, automatically.

Mass-customize each and every evidence document with AI

Use ROI predictions to automate smart chargeback decisions

Use ROI predictions to automate smart chargeback decisions

Justt’s dispute optimization maximizes net dollar recovery with AI-based recommendations.

Continuously improve win rates

Justt A/B tests arguments across SaaS merchants and automatically applies optimizations.

Simple data enrichment for exceptional win rates

Justt leverages the right data points to combat ticketing chargebacks

Ticket delivery records

Venue scan confirmations

Event status updates

Refund/cancellation policies

Purchase timestamps

Customer communications

Ticket delivery records

Venue scan confirmations

Event status updates

Refund/cancellation policies

Purchase timestamps

Customer communications

Success stories & insights

FAQ
How does Justt mitigate chargebacks?

Justt is an AI-native solution that automates every aspect of chargeback management – from collecting evidence to A/B testing submissions. Learn more about Justt

Most other solutions are either manual or semi-automated, and would focus on streamlining certain aspects of chargeback mitigation (e.g., by providing templates per reason code). Justt is built as hands-free automation where 99% of the work is handled without human intervention, using AI to continuously learn from previous results and maintain higher win rates than a traditional chargeback team could achieve.

Justt works with several of the world’s largest retailers, either directly or through our partner network. Our customers include Honeybook Simply, and many others.

Justt supports over 40 of the top PSPs out of the box, and can easily be adjusted to cover new ones. Native support includes the most popular retail PSPs such as Shopify. Stripe, Adyen, Paypal, AmEx, and many others.

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