Expert Insights for Merchants

Welcome to the Expert's Blog. Learn all about the intricacies of payment disputes to master the art of fighting chargebacks.
Technology

Chargeback Protection Services – 
What You Should Know

Chargebacks represent a serious threat to any business that accepts credit or debit card payments as they can lead to significant financial losses and tarnished...
May 11, 2022
General

The Top 7 Reasons of Chargebacks

As an eCommerce merchant, understanding why chargebacks occur helps to reduce them and prevent revenue loss. Find out the top 7 causes of chargebacks.

by Ronen Shnidman
December 13, 2022
General

Debit Card Chargeback vs. Credit Card Chargeback: Understanding the Differences and Implications

Learn about the key differences and similarities between a credit card chargeback and a debit card chargeback.

by Roenen Ben-Ami
December 1, 2022
General

How to Cancel a Chargeback?

Learn how to cancel a chargeback. This article describes what you need to do as a customer and as a business to terminate a credit card chargeback.

by Roenen Ben-Ami
November 29, 2022
General

What Does Merchant of Record Mean?

A merchant of record simplifies payment processing by accepting payments on a seller’s behalf.

by Roenen Ben-Ami
November 23, 2022
General

PayPal Chargeback vs. PayPal Dispute

Learn the differences between a PayPal chargeback and a PayPal dispute. What are they and how to deal with them?

by Ronen Shnidman
November 22, 2022
General

A Guide to High-risk Merchant Accounts

High-risk merchant accounts are necessary for merchants to process credit cards when deemed at high risk for chargebacks and fraud.

by Roenen Ben-Ami
November 14, 2022
General

Fed Announces Final Debit Card Routing Rules

The Fed announces debit card routing updates to the Durbin Amendment, including alternate routing for card-not-present transactions.

by Ronen Shnidman
November 8, 2022
General

The Shifting Role of a Chargeback Analyst

As the complexities of chargeback disputes increase, chargeback analysts are turning to AI to better manage chargeback mitigation.

by Jo Altalef Sugarman
November 4, 2022
General

Amazon Chargeback: Everything You Need To Know

Discover how Amazon helps you defend against Amazon chargebacks with Amazon Pay and several seller protection policies.

by Roenen Ben-Ami
October 20, 2022
General

eBay Chargebacks: Resolving Marketplace Buyer Disputes

Take look into how eBay addresses the problem of eBay chargebacks today and how you can stay protected. Click here to learn more.

by Ronen Shnidman
October 18, 2022
General

Square Chargeback Protection - The Full Guide for Merchants

by Ronen Shnidman
October 13, 2022
General

Shopify Chargeback Protection Guide

Discover how and why chargebacks are a threat to your Shopify store revenue. Use this guide to better defend and protect against Shopify chargebacks.

by Ronen Shnidman
October 6, 2022
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