Expert Insights for Merchants

Welcome to the Expert's Blog. Learn all about the intricacies of payment disputes to master the art of fighting chargebacks.
Technology

Chargeback Protection Services – 
What You Should Know

Chargebacks represent a serious threat to any business that accepts credit or debit card payments as they can lead to significant financial losses and tarnished...
May 11, 2022
General

Understanding Credit Card Decline Codes

Breaking down the most common reasons for a credit card decline and the corresponding decline codes.

by Ronen Shnidman
June 8, 2023
Business Health

Preventing Account Takeover Fraud: A Comprehensive Guide

Learn how to protect online accounts from takeover fraud with our comprehensive guide.

by Ronen Shnidman
June 6, 2023
General

How Healthy Customer Relationships Improve Bottom-line Figures

Learn how to build healthy customer relationships in a strategic way to stand out, reduce returns, prevent chargebacks, and grow your business.

by Roenen Ben-Ami
June 5, 2023
General

Everything a Merchant Should Know About Provisional Credit

Get a complete understanding of provisional credit and its impact on merchants.

by Orly Amrany
May 30, 2023
General

How your customer service team can drive revenue without selling

A holistic approach to chargebacks. Discover how businesses can leverage customer service teams to mitigate chargebacks and retain revenue.

by Roenen Ben-Ami
May 25, 2023
Business Health

6 Essential Payment KPIs for eCommerce Stores

In eCommerce, tracking and optimizing payment performance is critical to ROI and your bottom line. Learn the essential payment KPIs that should be monitored.

by Ronen Shnidman
April 26, 2023
General

Refunding TC40s Won't Solve Your Chargeback Problem

Most merchants issue refunds when they receive TC40 or SAFE reports to safeguard themselves against chargebacks. So why doesn't that actually help?

by Ronen Shnidman
April 13, 2023
General

Shoptalk 2023: Implementing Technology to Empower Employees

Machine learning and automation are not about to eat retail jobs. One of the early messages to come out of Shoptalk 2023 was focused on allowing employees to engage in higher value, more exciting work, while off-loading routine tasks to machines.

by Ronen Shnidman
April 3, 2023
General

MRC Vegas 2023: Expect Fraud and Fraud Pressure to Increase

MRC 2023: HUMAN Security CTO Frank Walsh discusses the increase in fraud due to changing economic conditions and the growth in organized crime's use of technology.

by Roenen Ben-Ami
March 22, 2023
General

Visa Says the Recession Is Irrelevant at Merchant Risk Council 2023

This year at Merchant Risk Council 2023, Visa said the recession is irrelevant for merchants, should you worry?

by Ronen Shnidman
March 14, 2023
General

Catching up to BNPL in Accepting More Legitimate Transactions

BNPL companies have an advantage over issuing banks in assessing transaction risk, but there is a way for them to level up. Read to learn more.

by Roenen Ben-Ami
March 14, 2023
Industry

Midigator Vs. Justt: Understanding the Differences

Midigator vs. Justt: Wondering which is the best chargeback management solution for your needs? Read on for a detailed comparison to effectively protect yourself from chargeback fraud.

by Ronen Shnidman
March 12, 2023
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