Research Analyst

About The Position

Justt is the world leader in fighting illegitimate chargebacks on behalf of merchants. Our automated tailor-made chargeback mitigation solution uses smart technology to create a hands-off experience for merchants, while providing the highest overall success rates in the industry.

As a Research & Onboarding Analyst, you will build & implement tailored solutions for our clients by analyzing and researching their card checkout and processing processes. 


What you will be doing:

  • You will investigate and learn new customers, card processing methods & process
  • You will acquire knowledge of the card schemes’ dispute process and requirements
  • You will create customized tailor-made solutions for our customers
  • You will be responsible for implementing new solutions in the Chargeback team
  • You will collaborate closely with Product, R&D and The Operations departments


  • Analytical-oriented mindset with excellent data collection and research skills
  • Experience in Excel
  • Excellent English spoken and writing skills
  • Can present complicated data in clear and understandable way
  • Fast learner
  • Ability to work both independently and part of a team in a dynamic and fast paced environment


  • Good understanding of Card schema rules
  • Experience in card fraud and or Chargebacks

Apply for this position

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    Chargebacks per month

    • Under $5,000
    • Under $50,000
    • Under $100,000
    • Over $100,000