Reason Code F30: EMV Counterfeit

The merchant processed a transaction using a counterfeit card, and the cardholder denied participating in the transaction. The merchant didn’t flag the counterfeit card because they used a POS system that’s not chip and PIN enabled, or they manually keyed the transaction.

• The POS wasn’t chip-enabled, or the merchant manually keyed the transaction.
• The merchant didn’t fully transmit chip data.

The merchant should:

• Only use EMV-compliant terminals.
• Use correct verification methods – signature and PINs.
• Train their staff on the proper ways to handle terminal issues.
• Take a manual or electronic imprint of every card-present transaction.