Get a Taste of ChargebackX—the first conference dedicated to chargebacks

Discover Reason Code CD Credit Posted as Card Sale

Dispute

Discover

Card Issuer Name

CD

Reason Code

Service Dispute

Category

Claim

The merchant debited instead of crediting the cardholder’s account.

Cause

The merchant debits the cardholder’s account instead of crediting it.

Response

Cardholders and issuers have 120 days to file a dispute related to the claim against the merchant.

Merchants have 30 days to respond to the claim in dispute.

Steps to Prevention

Always double-check the final transaction.
Train your staff on the correct procedures for processing debits, reversals, and credits.
Credit duplicate transactions immediately.

Written by

Justt

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