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Discover Reason Code DC Dispute Compliance

Dispute​

Discover

Card Issuer Name

DC

Reason Code

Compliance

Category

Claim

The merchant has not complied with Discover’s rules.

Cause

The merchant doesn’t respond to retrieval requests in good time.

Response

Cardholders and issuers have 120 days to file a dispute related to the claim against the merchant.
Merchants have 30 days to respond to the claim in dispute.

Steps to Prevention

  • Pay attention to Discover rules and new regulations.
  • Keep copies of communication with customers.
  • Keep legible and accurate transaction records.
  • Provide relevant information in response to dispute notices.
Justt

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Justt

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