Reason Code 4808Cardholder-Activated Terminal 3 Device

↩  Back to Directory

Dispute

Card Issuer

Mastercard

Reason Code

4808

Category

Authorization

Claim

An unauthorized transaction was processed at an unattended terminal (cardholder-activated terminal).

Cause

A cardholder used their card at an unattended terminal, but the transaction amount exceeded Mastercard's set limits. Alternatively, the card used wasn't valid at the time of the transaction.

Response

Cardholders and issuers have 90 days to file a dispute related to the claim against the merchant.

Merchants have 45 days to respond to the claim in dispute.

Steps to Prevention

  • Stick to Mastercard's maximum transaction amount limits.
  • Send authorization requests before processing transactions.
Mastercard Merchant Official Documentation
Sign up for our newsletter
2024 Justt Ltd. All rights reserved.