Reason Code 4808Required Authorization Not Obtained

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Dispute

Card Issuer

Mastercard

Reason Code

4808

Category

Authorization

Claim

The merchant didn't acquire the required authorization.

Cause

The merchant didn't acquire authorization for the transaction before processing the transaction as per Mastercard regulations.

Response

Cardholders and issuers have 90 days to file a dispute related to the claim against the merchant.

Merchants have 45 days to respond to the claim in dispute.

Steps to Prevention

Merchants should:

  • Stick to MasterCard rules, regulations, and recommendations of best practices.
  • Never exceed the 20% gratuity cap. If you do, seek additional authorization approval.
  • Obtain authorization approval before processing transactions.
  • Always get authorization before they process a transaction below the set limits.
Mastercard Merchant Official Documentation
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