Reason Code 4834: Correct Transaction Currency Code Not Provided/Currency Error (Europe)

The cardholder states they didn't have the opportunity to choose a currency, or the merchant incorrectly applied currency conversions.

• The merchant chooses the wrong currency during transaction processing.
• Alternatively, the merchant applied dynamic currency conversion without getting the customer's consent.

• Don't automatically apply dynamic currency conversion without consent from the cardholder.
• Communicate to customers about currency conversions that apply, plus all fees.
• Allow customers to pay in their local currency.
• Train your sales staff on the correct protocols for handling different currencies.