Travel

Automated chargeback management for travel

Fight chargebacks from late cancellations, no-show fees, and more—with Justt’s automated chargeback management with proven travel chargeback success.

Turn chargebacks into recovered revenue

Travel-related issues are a top driver of disputes. Cancellations, delays, and non-refundable ticket disputes fuel friendly fraud. Fraudulent bookings using stolen cards are also common. With Justt, you can recover revenue using travel-specific evidence that proves customer intent and usage.

How Justt wins travel disputes 

Surface your strongest data automatically

Justt pulls reservation data, cancellation records, and refund policies from merchant, PSPs, and third-party sources, automatically.

Mass-customize each and every evidence document with AI

Use ROI predictions to automate smart chargeback decisions

Use ROI predictions to automate smart chargeback decisions

Justt’s dispute optimization maximizes net dollar recovery with AI-based recommendations.

Continuously improve win rates

Justt A/B tests arguments across SaaS merchants and automatically applies optimizations.

Simple data enrichment for exceptional win rates

Justt leverages the right data points to combat travel chargebacks

Ticket number

Refund status

Cancellation policy

Payment logs

Reservation ID

Boarding pass scan/Check in records

Ticket number

Refund status

Cancellation policy

Payment logs

Reservation ID

Boarding pass scan/Check in records

Success stories & insights

FAQ
How does Justt mitigate chargebacks?

Justt is an AI-native solution that automates every aspect of chargeback management – from collecting evidence to A/B testing submissions. Learn more about Justt

Most other solutions are either manual or semi-automated, and would focus on streamlining certain aspects of chargeback mitigation (e.g., by providing templates per reason code). Justt is built as hands-free automation where 99% of the work is handled without human intervention, using AI to continuously learn from previous results and maintain higher win rates than a traditional chargeback team could achieve.

Justt works with several of the world’s largest retailers, either directly or through our partner network. Our customers include Honeybook Simply, and many others.

Justt supports over 40 of the top PSPs out of the box, and can easily be adjusted to cover new ones. Native support includes the most popular retail PSPs such as Shopify. Stripe, Adyen, Paypal, AmEx, and many others.

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