Chargeback Insights & Analytics

Chargeback Mission Control

Justt’s Insights help you quickly understand chargeback results, see what causes fluctuations, predict future performance, and, most importantly, what can be done to improve win rates.

Your central chargeback view

Justt’s insights dashboard lets operations, finance and payments teams see how disputes are trending, forecast results, and quantify the value of chargeback mitigation and prevention efforts. Most importantly, Justt provides actionable insights to optimize customer experiences and prevent future chargebacks.

Understand performance, in one place

Justt is the one stop shop for all your chargeback activity, in one place. Justt’s reporting and dashboards collect all the chargeback data you need, by chargeback reason, card scheme, payment method and more, across one PSP or many.

  • Understand recovery rate changes with a detailed breakdown of your traffic mix, such as credit card schemes, PSPs and more
  • Compare fraud and non-fraud performance side by side
  • Understand represented vs. non-represented chargebacks and their underlying causes

Enrichment management

Track open chargebacks and add enrichment data to bring win rates higher. This allows you to track what needs to be done across all chargebacks and programs and perform your work, in one place.

Explainability

Justt provides you with full explanations of monthly dispute performance, making reporting easy and highlighting areas for improvement on the customer experience side or payment practices.

Predictability

Access forecast win rates, so you can easily predict future performance for your planning and operational processes. Justt uses smart technology for evidence creation and automated analysis of dispute outcomes. As a result, Justt continuously learns and refines expected outcomes per issuing bank, giving us the ability to predict performance with greater accuracy.

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Chargeback Automation Friendly Fraud Prevention | Justt
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