Position

Senior Content Manager

About The Position

Justt helps many of the world’s largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business. Our AI-driven platform powers chargeback operations at scale, automating disputes end to end, recovering revenue that would otherwise be lost, and removing a major operational burden from finance, risk, and operations teams across multiple regions and verticals.

We’re a global company with teams across markets, and disciplines, working closely with leading players in the payments ecosystem. Our culture is built on clear thinking, collaboration, and a strong sense of ownership. At Justt, you’ll partner with product, engineering, data, success and go-to-market teams to build technology that sits at the core of modern payments, and has a direct, measurable impact on the bottom line for some of the biggest companies in the world.

This is a career-defining opportunity to own the content function for a fast-scaling fintech company. As our Senior Content Manager, you’ll architect Justt’s voice across every channel—from web and campaigns to sales materials and product copy. This is a hands-on, high-impact role where you produce, edit, and guide content end-to-end, with the flexibility to work with additional writers while maintaining full ownership of quality and consistency. As the company scales rapidly, you’ll scale with it—this is a role with serious growth potential for a content leader ready to make their mark.

What will you do?

  • Content Creation & Editing: Develop and edit content for website, landing pages, blogs, email campaigns, social media, PR materials, sales decks, one-pagers, and UX copy.
  • Campaign & Social Content: Support marketing campaigns and social media initiatives with aligned messaging and creative copy.
  • Product & Ecosystem Mastery: Learn Justt’s product and industry ecosystem to create accurate, relevant, and compelling content.
  • Quality & Cohesion: Ensure all content is on-brand, clear, and consistent in tone, style, and messaging; guide and edit additional writers when needed.
  • Cross-Functional Collaboration: Work with Product, Sales, Marketing, and Design teams to ensure content meets business objectives and resonates with target audiences.
  • Content Planning & Optimization: Plan, prioritize, and optimize content production to maximize impact; monitor performance metrics and refine content based on insights.

Why join Justt?

  • Lead content production for a fast-growing, category-defining startup across all channels.
  • Opportunity to shape Justt’s voice, messaging, and brand cohesion across the entire organization.
  • Collaborate with a dynamic team and have direct impact on marketing, campaigns, and product initiatives.
  • Competitive compensation, benefits, and a culture that values creativity and ownership.

Requirements

  • 5+ years of experience in B2B content creation/management, ideally in SaaS, fintech, or enterprise tech.
  • Native-level English proficiency — excellent writing and editing skills are required.
  • Strong ability to write and edit across multiple formats: digital, print, UX, social, campaigns, long-form, short-form, and presentations.
  • Excellent sense of brand voice, messaging, and storytelling.
  • Experience collaborating with cross-functional teams (Marketing, Product, Sales, Design).
  • Ability to ensure consistency in quality, tone, and messaging across all content.
  • Comfortable taking ownership of content initiatives and working independently within clear priorities.

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