Card Issuer Name
Reason Code
Category
The OCT (Original Credit Transaction) wasn’t processed and the merchant receives the money back from the cardholder. This is a reverse chargeback; however, it is considered like a chargeback for the purpose of determining fees and the merchant’s chargeback ratio.
It could be the cardholder doesn’t accept original credit transactions, or the issuer doesn’t accept OCTs on some card types because of local laws.
